What's your learning investment look like?
UNDERSTAND EFFECTIVE DECISIONS
When you think about business and your brand you need to think more than about your customers or services.
Who can provide the best return on investment when it comes to your business strategy? In my opinion I have found that suppliers give you a great overview of what it’s like to be a customer.
Review what service your suppliers provides and what they offer you as a customer.
You can learn the strengths and flaws of your own internal systems when you look at your suppliers. Start to manage the quality and customer satisfaction you provide by looking at how your suppliers give the same service to you.
What’s one thing you can share about your suppliers customer service that you love and keeps you coming back.