How do customers see you?

IDENTIFY CUSTOMER PERCEPTION

The most valuable source of information comes from your customers. If you are beginning and don’t have customers yet, look at your key potential customers.

Think about how your best customers assess your products or services?

What is your customer service like?

If your customers use other services similar to yours, how do they rate you compared to any competitors?

This information, once collated will ensure you gain a better perspective and adjust your customer service to ensure you hit sales targets.

Approach five customers this week. What did you learn to adjust your customer service?